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FAQs 2017-10-04T20:53:12+00:00
Is Dry Needling the same as TCM acupuncture? 2017-09-20T03:35:19+00:00

No. Dry Needling is a technique used by practitioners based on strictly body anatomy, It does not apply any TCM principals or diagnosis.  We have different practitioners with different training providing the services in the clinic. Monique is a licensed Traditional Chinese Medicine Acupuncturist and some Physiotherapists use Dry Needling as a modality to complement the restoration of functional movements and decrease sensitivity in painful tissues.

Is Acupuncture covered by my private insurance? 2017-09-20T03:35:01+00:00

Since 2013 TCM acupuncture is a registered profession and is covered by some insurances. Please check directly with your insurance provider to see if TCM acupuncture is covered for you.

I don’t have insurance but my sister/brother does, can you put their name on the bill so I can claim it under their insurance? 2017-09-20T03:34:42+00:00

No, we will never give you a receipt with someone elses name. Only the person who received the treatment will have their name on the receipt for that treatment.

Do I need to wait for my MRI or X-Rays results before booking an appointment? 2017-09-20T03:34:24+00:00

No. Only if you are concerned about a fracture, muscle or tendon rupture or if you think you need  surgery. We have extensive training to assess your condition and determine what is the safest and more effective treatment for you.  If we have any concerns that require a doctors intervention we will refer you back to them.

If have a Doctor’s referral why do I need an assessment? 2017-09-20T03:34:02+00:00

Every person is different, even with the same medical diagnosis, the treatment has to be designed according to specific findings in the assessment.

Do I have to get undressed during my massage? 2017-09-20T03:33:44+00:00

Massage is best when it’s performed skin to skin, but we want you to be comfortable during your treatment and therefore we allow you to judge what degree of undress your comfortable with. You can take off or keep on as much clothing as you like. You will be covered with a sheet at all times and the therapist will only expose the part of the body he/she is working on.

How long is my massage? 2017-09-20T03:33:28+00:00

Massage is charged by time, not by visit. We offer a variety of treatment times from 30 minutes visits up to 90 minutes. During that time the therapist will take 5-10 minutes to ask you a few questions in order to come up with the best treatment for you.

What should I bring to my physiotherapy appointment? 2017-09-20T03:33:09+00:00

Please bring comfortable clothes that will allow the therapist to see the area to be treated. Bring a pair of shorts for knee or hip injuries. Bring a tank top for shoulder injuries. In addition, please bring your physiotherapist referral if you have one, as well as copies of relevant medical test results (i.e. x-ray, MRI reports).

How many visits do I need? 2017-09-20T03:32:42+00:00

Our goal is to provide the most cost effective treatment for your condition. You may need one visit or you may need months of care. It depends on your diagnosis, how long have you had it, the severity of your problems and your compliance with the treatment. Our average duration in physiotherapy  is 6-8 visits.

Who will see me? 2017-09-20T03:32:17+00:00

You will be evaluated by one of our licensed and highly trained physiotherapists and he/she will also treat you during subsequent visits. Unlike some clinics, where you see someone different each visit, we feel it is very important to develop a one-on-one relationship with you to maintain continuity of care.

How long is a physiotherapy treatment? 2017-09-20T03:31:49+00:00

You can plan for your first visit between 40 min to 1 hour long, and subsequent treatments to be aprox. 40 minutes. You will have 20 minutes of one-on-one time with your physiotherapist at each session. We do not charge by time – we charge by visit. When a session is slightly longer or shorter in duration we do not alter our fee.

Are your services covered by OHIP? 2017-09-20T03:29:16+00:00

No. As with most private clinics on Ontario, we are not an OHIP designated clinic for physiotherapy services. However, almost all extended health plans provide coverage for physiotherapy, massage therapy or Acupuncture expenses.

Do I need a doctor’s referral ? 2017-09-20T03:28:58+00:00

No. You do not require a doctor’s referral to be treated at the clinic. However, if you have an extended health care plan, your insurer may require a doctor’s referral in order to reimburse you for the treatment. All our therapists can give you a receipt accepted by extended health care plans.

To find out more about us or if you wish to ask another question, please contact us.